taya355 Privacy Policy

This Privacy Policy ("Policy") is issued by taya355 ("taya355," "we," "us," or "our"), the operator of the online casino and sports betting platform accessible at taya355.net. We are committed to protecting the privacy and personal data of every player, visitor, and prospective member who interacts with the taya355 platform.

This Policy applies to all personal information collected, processed, stored, and shared by taya355 through: (a) the taya355.net website and all associated subdomains; (b) the taya355 mobile application, where available; (c) our customer support channels, including email correspondence; and (d) any other interaction you have with the taya355 brand.

taya355 operates in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations ("IRR"), and the applicable issuances of the National Privacy Commission ("NPC"). Where relevant, we also adhere to internationally recognised data protection principles.

taya355 collects personal information that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. We only collect data that is adequate, relevant, and limited to what is necessary for the purposes set out in this Policy. The categories of personal data we collect include:

We do not knowingly collect personal information from individuals under 21 years of age. If you are under 21, you are not permitted to register or use the taya355 platform. See Section 10 for our full policy on minors.

taya355 uses the personal data we collect for the following specific, declared, and legitimate purposes:

• Account Creation and Verification: To register your taya355 account, verify your identity, confirm your age (21+), and perform Know Your Customer (KYC) checks as required by PAGCOR and Philippine anti-money laundering regulations.
• Service Delivery: To provide you with access to the full taya355 gaming platform, including JILI slots, PG Soft slots, live dealer tables, bingo, sports betting covering PBA, NBA, and international events, and e-sabong.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and cryptocurrency channels, and to maintain accurate financial records of all transactions in Philippine Peso (PHP).
• Legal and Regulatory Compliance: To comply with the Anti-Money Laundering Act (AMLA), PAGCOR reporting requirements, the DPA, and any other applicable Philippine law. This includes filing Suspicious Transaction Reports (STRs) with the Anti-Money Laundering Council (AMLC) where required.
• Responsible Gaming: To monitor your gaming activity for signs of problem gambling, to administer self-exclusion and deposit limit tools you have activated, and to contact you with responsible gaming resources where appropriate.
• Customer Support: To respond to your queries, complaints, and requests submitted via email or live chat, in English or Tagalog.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, account takeovers, collusion, and any other prohibited conduct on the taya355 platform.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the taya355 platform experience, optimise game performance, and develop new features for Filipino players.
• Marketing Communications: To send you promotional offers, bonus announcements, and taya355 news where you have provided explicit consent to receive such communications. You may withdraw this consent at any time.

taya355 will not use your personal data for any purpose other than those listed above without first obtaining your explicit consent or as otherwise required by law.

Under the Data Privacy Act of 2012, taya355 is required to have a valid legal basis for each category of personal data processing we carry out. The following legal bases apply to our processing activities:

• Contractual Necessity: Processing your Identity Data, Contact Data, and Financial Data is necessary to perform our contract with you — that is, to operate your taya355 account and provide the services you have registered to use.
• Legal Obligation: Processing for KYC verification, AMLA reporting, PAGCOR compliance, age verification, and self-exclusion administration is required by Philippine law and taya355's regulatory obligations. We cannot waive these requirements even at your request.
• Legitimate Interests: Processing Technical Data and Gaming Activity Data for fraud prevention, platform security, and aggregate analytics is based on our legitimate interest in maintaining a safe, fair, and legally compliant gaming environment. We have determined that these interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing your data for marketing communications and optional personalisation features is based on your explicit, informed consent obtained at registration or subsequently through your account preferences. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

taya355 treats your personal data with strict confidentiality. We do not sell, rent, or trade your personal information to third parties for their own commercial purposes. We may, however, share your personal data with the following categories of recipients where strictly necessary:

• Payment Service Providers: GCash (Mynt), PayMaya (Voyager Innovations), BPI, BDO, Metrobank, and cryptocurrency processing partners receive the minimum financial data necessary to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification service providers may process your Identity Data to confirm your eligibility to use the taya355 platform. These providers are bound by strict data processing agreements and are prohibited from using your data for any purpose other than verification.
• Game Software Providers: Game providers such as JILI and PG Soft receive anonymised or pseudonymised session data necessary to deliver the gaming experience. They do not receive your full identity or financial data.
• Regulatory and Law Enforcement Authorities: taya355 is legally obligated to disclose personal data to PAGCOR, the AMLC, the National Privacy Commission (NPC), and Philippine law enforcement agencies upon receipt of a lawful order or demand. We cannot refuse such disclosures.
• Professional Advisers: Our lawyers, auditors, and compliance consultants may access personal data on a strictly need-to-know basis, subject to professional confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of taya355's business, your personal data may be transferred to the acquiring entity. We will notify you prior to any such transfer and the acquiring entity will be required to honour this Privacy Policy.

taya355 uses cookies and similar tracking technologies on its website and mobile platform to enhance your experience, maintain session security, and collect analytics data that helps us improve our services. By using the taya355 platform, you consent to our use of cookies as described in this section.

The types of cookies we use are as follows:

• Strictly Necessary Cookies: These cookies are essential for the taya355 platform to function correctly. They manage your login session, maintain your account security, and enable core features such as the game lobby and cashier. These cookies cannot be disabled without impairing platform functionality.
• Performance & Analytics Cookies: We use analytics cookies to understand how players interact with the taya355 platform — which pages are visited most, how long sessions last, and where navigation issues arise. This data is collected in aggregated, anonymised form and is used solely to improve the platform.
• Functional Cookies: These cookies remember your preferences, such as your preferred language (English or Tagalog), display settings, and last-used payment method, to provide a more personalised experience.
• Security Cookies: taya355 uses security cookies to detect fraudulent logins, unusual account activity, and potential bot traffic. These cookies are a core component of our fraud prevention infrastructure.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your taya355 account. Disabling other cookie categories will not affect your ability to access the platform but may limit certain personalisation features.

taya355 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by Philippine law. The following retention periods apply:

• Account and Identity Data: Retained for the duration of your active account relationship with taya355, plus a minimum of five (5) years after account closure. This retention period is required to meet PAGCOR record-keeping requirements and AMLA obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with AMLA record-keeping requirements applicable to covered institutions.
• Gaming Activity Logs: Retained for three (3) years from the date of the relevant gaming session, for fraud investigation and dispute resolution purposes.
• Customer Support Communications: Retained for two (2) years from the date of the last communication, to allow reference in the event of follow-up enquiries or disputes.
• Marketing Consent Records: Retained for the duration of the consent plus three (3) years after withdrawal, to demonstrate compliance with consent obligations.
• Technical and Analytics Data: Anonymised aggregated analytics data may be retained indefinitely. Non-anonymised technical logs (e.g., IP address logs) are retained for twelve (12) months.

Upon expiry of the applicable retention period, taya355 will securely delete or anonymise your personal data in accordance with our internal data destruction protocols. Personal data subject to an ongoing legal hold, regulatory investigation, or unresolved dispute will not be deleted until that matter is resolved.

taya355 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, accidental loss, and destruction. Our security infrastructure is continuously reviewed and updated to address emerging threats.

Our key security measures include:

• Encryption in Transit: All data transmitted between your device and the taya355 platform is encrypted using TLS 1.2 or higher. This applies to all login sessions, payment transactions, and customer support communications.
• Encryption at Rest: Sensitive personal data stored on taya355 servers — including Identity Data and Financial Data — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to systems containing personal data is restricted to taya355 personnel who require that access to perform their specific job functions, on a strictly need-to-know basis. All access is logged and auditable.
• Multi-Factor Authentication (MFA): MFA is available and encouraged for all taya355 player accounts. It is mandatory for all taya355 administrative and operational system access.
• Penetration Testing and Vulnerability Management: taya355 conducts regular penetration testing and vulnerability assessments on its platform infrastructure. Identified vulnerabilities are remediated according to a risk-prioritised schedule.
• Data Breach Response: In the event of a personal data breach that poses a real risk of serious harm to affected individuals, taya355 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with DPA breach notification obligations.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by taya355. You may exercise any of these rights at any time by contacting our Data Protection Officer using the details in Section 14.

• Right to Be Informed: You have the right to be informed that your personal data is being collected and processed, the purposes of processing, and the recipients of your data. This Privacy Policy fulfils that obligation.
• Right of Access: You have the right to request a copy of the personal data taya355 holds about you, along with information about how it is being used. We will respond to access requests within fifteen (15) business days.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update basic account information directly in your taya355 account settings, or contact us for corrections to verified KYC data.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the processing was unlawful. This right is subject to our legal retention obligations outlined in Section 7.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that we transmit this data to another controller where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on our legitimate interests. You also have an absolute right to object to the processing of your data for direct marketing purposes at any time.
• Right to Lodge a Complaint: If you believe taya355 has violated your rights under the DPA, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

The taya355 platform is strictly intended for adults aged 21 years and above, in compliance with Philippine gaming regulations administered by PAGCOR. taya355 does not knowingly collect personal data from individuals under the age of 21.

taya355 employs the following measures to prevent underage access and data collection:

• Age confirmation is required at the point of registration.
• Government-issued ID verification confirming date of birth is required before any withdrawal is processed.
• Our platform monitoring systems flag accounts with inconsistent age signals for manual review.
• Any account found to belong to an individual under 21 will be immediately suspended, all accumulated balances will be forfeited in full, and the personal data associated with that account will be securely deleted upon confirmation.

taya355 is a Philippines-focused platform and our primary data processing infrastructure is located within the Philippines. However, certain service providers — including game software suppliers and cloud infrastructure partners — may process data on servers located outside the Philippines.

Where personal data is transferred outside the Philippines, taya355 ensures that such transfers are conducted with appropriate safeguards in place, in accordance with Section 21 of the DPA and the NPC's rules on cross-border data transfers. These safeguards may include:

• Data processing agreements with the receiving entity that incorporate data protection obligations equivalent to those required under Philippine law.
• Transfers to countries, territories, or international organisations that the NPC has determined provide an adequate level of data protection.
• Your explicit consent to the transfer, where required.

taya355 does not transfer your Financial Data or Sensitive Personal Information to servers outside the Philippines without explicit data protection agreements in place. If you would like further information about the specific safeguards applicable to any international transfer of your data, please contact our Data Protection Officer.

The taya355 website and platform may contain references to third-party services, payment providers, and regulatory bodies (such as PAGCOR and the NPC). These references may in some contexts include links to external websites or services not operated by taya355.

taya355 has no control over the content, privacy practices, or data handling of any third-party website or service. We are not responsible for the privacy policies or practices of any third party, and the inclusion of any reference to a third party does not imply endorsement by taya355 of that third party's privacy practices.

We strongly encourage you to review the privacy policy of any third-party website you visit, including those of our payment partners (GCash, PayMaya, BPI, BDO, Metrobank) before providing them with any personal information. Your interactions with those third-party platforms are governed by their own terms and privacy policies, not this Policy.

taya355 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable Philippine law. When we make material changes to this Policy, we will:

• Update the "Last Updated" date displayed at the top of this page.
• Notify registered taya355 players via email to their registered address, where the changes are material and affect their rights.
• Display a prominent notice on the taya355 platform for a reasonable period following any material update.

Your continued use of the taya355 platform following the effective date of any amended Policy constitutes your acknowledgement of, and agreement to, the updated terms. If you do not agree with the changes, you must stop using the taya355 platform and may request account closure as described in our Terms & Conditions.

We recommend that you review this Privacy Policy periodically to stay informed about how taya355 collects, uses, and protects your personal information. The most current version of this Policy is always available at taya355.net/privacy-policy.

taya355 has appointed a Data Protection Officer (DPO) in accordance with Section 21 of the Data Privacy Act of 2012 and NPC Circular 16-01. The DPO is responsible for overseeing taya355's compliance with the DPA, this Privacy Policy, and all related data protection obligations.

If you have any questions, concerns, or complaints about how taya355 handles your personal data, or if you wish to exercise any of your data subject rights as described in Section 9, you may contact our Data Protection Officer using the following details:

Data Protection Officer — taya355
Email: [email protected]
Please use the subject line: "Privacy / DPO Enquiry"

Our DPO and support team are available 24/7 in both English and Tagalog. We aim to acknowledge all privacy-related enquiries within three (3) business days and to provide a full response within fifteen (15) business days.